CT; MA; ME; NH; RI; VT: Eastern · CT, MA, ME, NH, RI, VT

New England Donor Services

New England Donor Services, serving 6 states, is underperforming CMS standards and is designated at-risk by CMS and is under congressional investigation. It ranks #44 out of 57 OPOs nationally.


National Rank
#44/57
Donors Recovered
310
CMS Tier
2

Recovery Performance

In 2023, New England Donor Services recovered 310 donors, while an estimated 204 preventable deaths occurred in its service area due to unrecovered organs.

Donation Rate
Pending SRTR
Conversion Rate
Pending SRTR
Transplantation Rate
Pending SRTR
Shadow Deaths
204

Equity & Demographics

Recovery rates and eligible death counts vary by demographic group, raising questions about equitable service across communities.

DemographicEligible DeathsRecovery RateRank
Non-Hispanic White2,38110.4%#39/57
Non-Hispanic Black20211.4%#23/57
Hispanic18419.6%#11/57
Asian666.1%#20/57

Leadership & Governance

Chief Executive Officer
Alexandra Glazier
Reported Compensation
Board Independence Disclosed
No

Accountability

Congressional Investigation

U.S. House of Representatives — This organization has been flagged in House oversight proceedings. View report →

Financial Overview

Revenue
$94,325,095
Expenses
$86,601,842
OAC per Organ